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VIP Custom Vapors is committed to protecting your personal information. As a reminder, VIP Custom Vapors does not request personal information via e-mail or telemarketing. If someone contacts you in this manner and requests personal information on behalf of VIP Custom Vapors, DO NOT RESPOND! Delete, disregard or hang up. These questions are not from us. We want your personal information to remain private. If you have questions about VIP Custom Vapors' privacy practices, contact service@VIPCustomVapors.com or call 1-716-810-9599.
VIP Custom Vapors follows these privacy principles both online and offline in the collection, use, sharing and security of customer information. VIP Custom Vapors:
We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.
If you provide information to any of the businesses, stores or Web sites owned or operated by VIP Custom Vapors, this information may be combined or shared between current or future VIP Custom Vapors entities and subsidiaries.
What information does VIP Custom Vapors collect from me?
While shopping or taking advantage of services available from us, we may ask that you provide personal information. For example, we request personal information when you:
When submitting personal information through an online form, we will identify which fields are required in order to fulfill your request.
We use the information you provide in order to:
Information From/About Friends or Family
If you provide us information about others, or if others give us your information, we will only use that information for the specific reason it was provided. Examples include providing a friend's shipping address, using our Send-to-a-Friend option in our marketing e-mails or through other scenarios.
VIP Custom Vapors obtains consumer information from third-party providers in order to improve the accuracy of our customer database, increase our understanding of our customers or to identify potential customers. For example, we get updated addresses from the National Change of Address (NCOA) service to assist us in having the correct addresses for our customers.
VIP Custom Vapors does not sell or rent your personal information to third parties.
We may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:
The third parties with whom we conduct business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines we provide them and to take reasonable measures to ensure your personal information is secure.
From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
VIP Custom Vapors is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offers, promotions and other content. You always have the ability to opt-in or opt-out of receiving future marketing communications from VIP Custom Vapors.
To opt-out of or opt-in to receiving marketing communications from VIP Custom Vapors, please take one of the following actions:
Whether you are shopping online or in our stores, we have security measures in place and take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information under our control. VIP Custom Vapors cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.
Because the security of your personal information is a high priority, we have taken numerous steps to ensure that it is processed confidentially, accurately and securely. The VIP Custom Vapors Web sites use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number.
When you create an online account on VIP Custom Vapors, you need to select a personal password. To maximize your level of protection, you should choose at least 6-30 characters including a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password or any account information. You have the ability to purchase on our site without using a password; however, you will have to reenter your personal information each time you use our site in order to make a purchase.
VIP Custom Vapors uses a third party to place cookies on your computer to collect non-personally identifiable information. Although our cookies may contain a unique user ID, they do not collect or store any of your personally identifiable information.
You may choose to set your Web browser to not accept cookies. If your cookies are disabled, you can still view our site, but you cannot create an account or make purchases.
Our Web server automatically collects clickstream information such as the address (or URL) of the Web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site, and any search terms you may have entered on our site, among other things.
Our Web site may also use other technologies to track which pages of our Web sites our visitors view. This anonymous clickstream data helps us understand how visitors use our Web site.
Our Web sites use third-party service providers to serve ads on our behalf across the Internet and to analyze Web site traffic on our behalf. They may collect anonymous information about your visits to our Web site, and your interaction with our ads. These companies may use technologies similar to those outlined above to measure the effectiveness of ads and e-mails. They may also use information about your visits to this and other Web sites so that we can provide advertisements about goods and services.
No personally identifiable information is collected in this process. We may share anonymous information with this service provider in an aggregate form, for purposes of analysis and improvement of our site.
VIP Custom Vapors wants your information and marketing preferences to be accurate and complete. We provide several different methods for you to update your personal information. To update your information:
We will not knowingly or intentionally collect personal information online from children under the age of 18. We are committed to protecting the privacy of children.
Please contact our Privacy Manager to report any known or suspected privacy or security breaches or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:
Last revision date: Nov 13, 2013